boomer555 says I have only eaten at Dixie Quick's twice. The first time was at their Omaha location and it was stellar. I tried my friend's steak, and was one of the best I have had in a long time.
The second time is one week after they have opened in Council Bluffs. It was absolutely awful. We came in, sat down, and ordered our food as table next to us is being seated. They received their food first, ate their food, paid their bill and left before our food ever came. We grabbed our waiter, telling him this. He apologized, went to the kitchen, came back, telling us our order was messed up and it would be out shortly. Another 15 minutes and the food finally arrives.
The roasted potatoes are cold and oily. My friend asked for all of the garnish for his salad with roasted chicken on the side along with the dressing on the side. The salad came garnished without any dressing. Also forgotten was the toast for my friends eggs. Grabbing the waiter again, he is told of the missing toast and salad dressing. He disappears to the kitchen bringing back the toast, placing it on the table and walking away to help other customers. My other friend decided to approach one of the owners, telling him of the missing dressing. He brings the dressing to the table, setting it down while talking to staff, never acknowledging our table. My friend removes all the garnish off the salad, pours the dressing on and begins to eat. He quickly discovers many bones in the pieces of chicken. He takes the salad to the same owner he spoke with earlier, showing him and telling him about the bones and with him being the owner, he thought he would want to know. The owner never apologizes, but shakes his head in disgust as he walks towards the kitchen. At least our waiter took the salad off the bill.
Maybe it is the move into a new building with a bigger space and many more customers. I'm sure they have new equipment to operate and I am hoping it is just a learning curve. if not, their fate may be sealed. I decided to try the restaurant even though I had received two other bad reports from co-workers.
I will give them a few months before I go back for one more try. If things have not improved by then, I will have to cross them off my list.