T-Bone Tom's Steakhouse
Guest says Not a pleasant experience. We were told they could not tell us how long the wait would be for a table. After waiting an 1hr and 1/2, we figured out they have separate hostesses for inside and outside seating. We were waiting to sit outside, because we were not told there was a separate inside list. After going inside to investigate, we were told it would be a 30 minute wait, because the inside could tell us how long the wait would be. I put our name on the inside list and went back to wait for the first table available, either outside or inside. After 35 minutes, our table was finally available inside. We got seated, and the food took forever to get to the table. All in all, we were there about 3 1/2 hours!!! Food was alright but nothing special. All hype! We even complained to the manager, but he left our table and was never seen again. They did not compensate for their lack of customer service. They take your cell phone number down to call you when your table is ready, so they knew we were from out of town by my area code and neglected to notify us of their procedures. I will not be returning.