Jakes Good Eats in Charlotte, NC

Jakes Good Eats

 November 03, 2009  14 Comments  53292 views





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  1. Gravatar image
    [email protected]~~~hoo.com
    Tuesday, November 03, 2009
    I liked the atmosphere but was disappointed in the food. I ordered a burger fixed "all the way" for lunch. The size of the burger was generous enough, it just had little or no flavor. I can get a better tasting burger at any number of fast food restaurants for half the price.
  2. Anonymous
    Tuesday, November 03, 2009
    Your an old hag who's trying to do deflamation to there business because your friends restaurant is suffering you local people are retards
  3. Anonymous
    Tuesday, November 03, 2009
    The food was great!
  4. Anonymous
    Tuesday, November 03, 2009
    Ok English teacher
  5. Anonymous
    Tuesday, November 03, 2009
  6. Anonymous
    Tuesday, November 03, 2009
    lmao. it should read, "YOU'RE just too picky to understand."   still lol.
  7. Anonymous
    Tuesday, November 03, 2009
    You grammar is atrocious. Talk about a waste of words. It should read, "What a waste of words. The place was great. Your just TOO picky to understand." I hope you understood the corrections.
  8. Anonymous
    Tuesday, November 03, 2009
    What a waste of words the place was great your just to picky to understand. I love it
  9. Anonymous
    Tuesday, November 03, 2009
    Wow the Food was great!
  10. Anonymous
    Tuesday, November 03, 2009
    Not impressed.  I tried to call in an order and was put on hold for a long time.  I hung up and tried to call back, but the line was busy for at least the next 30 minutes.  I will not try again.  And I live right down the street.
  11. Anonymous
    Tuesday, November 03, 2009


    Horrible Customer Experience over a Simple Potato


    A few weeks ago, I went to Jake's Good Eats for lunch since I live only 3 miles from the restaurant.  I had a wonderful experience and was impressed by the food.  I chatted with Jean Stegall, Jake and Gordon's mother, and vowed that I bring my husband back for dinner one evening.  So, Wednesday, September 22, we had the opportunity to go for dinner about 7:30 pm.  By luck, the same pleasant waitress who had served me the first time waited on us.  My husband ordered the $18 salmon served with a potato cake and I ordered a special $25 plate and asked that my mashed potatoes be substituted for a potato cake also. We ordered an appetizer and waited.  After nearly 30 minutes, Jaime Stegall (not our waitress) arrived at our table with our meals and immediately began saying that he (I'm assuming Jake) told her he couldn't "sub" the mashed potatoes with a potato cake because he only had 4 in the kitchen and it was "just a potato" and it was "my prerogative" to eat it or not,  I said I would have preferred to know that they couldn't substitute what I had asked for BEFORE they brought it to the table so I would have an opportunity to order something else if I decided.  Jamie launched into her speiel again that "it's just a potato, it's just a potato."  I said put the plate down.  Still standing there and holding the plates that I had asked her to put on the table, she said again "it's just a potato, it's just a potato."  I said again "Put the plate down."  Jaime said "this it our place and we don't have to put up with this."  I said again, "put the plate down."  Instead, she again started her "it's just a potato."  I asked my husband if she was ever going to stop talking and put the plates on the table.  He said with her attitude, let's go.


    So, by not giving me the respect that a customer deserves of telling me up front that they couldn't substitute something BEFORE they fixed my meal and Jaime's extremely poor customer service skills and attitude ("this is our place and we don't have to put up with that" although she never said what "that" was, I'm assuming it was my not saying it was OK to treat me like she did), Jake's not only lost the 50 dollars that night (remember 2 dinners, appetizer and drinks), they lost customers who typically eat out and 2-3 times a week.  If you extrapolate that out, for one month that's $500-600 in one month.  Plus what they gained is someone locally who will definitely tell anyone who wants to listen, what a horrible experience we had over a 10 cent potato near the end of the evening when I doubt they would serve the last 3 potato cakes with salmon.  Not very good business.  You decide if you want to eat somewhere that has such an attitude toward its customers.

  12. Anonymous
    Tuesday, November 03, 2009
    Went to Jakes on our way back from Hilton Head.  Very clean , people were extra nice and we lucked out by waiting for 5-10 minutes on a Saturday night for a table of 7.  Had the BBQ Chicken with Mac/broccoli.  Everyone enjoyed Dinner and the people could not have been nicer.  It is a little out of the way and the gps takes you back roads to get back to a freeway but it was well worth it.
  13. Anonymous
    Tuesday, November 03, 2009
    We went to Jakes during a recent trip to Charlotte and ordered the porkchops and the special of the day which was a Ney York strip. Both were fantastic. Waitress and staff were friendly and very kind. Be prepared to wait a half hour to 45 minutes.
  14. Anonymous
    Tuesday, November 03, 2009
    We werent going ti stop ar Jake's at first. It was getting late and theyre kind of further out of the way frim where we were - but thank goidness we did. The food is not your typical diner fare. Maple glazed pork with candied apples, pan seared salmon in a dill sauce! Those are two dishes we tried and let me say that I would drive down to NC (we're from PA) annually to eat those dishes again! Better than some 4 or 5 star food we've eaten! For the coconut lovers, I highly recommend the coconut pie. When we visited, Triple-D hadn't aired the episode yet. One of the locals begged us not to tell anyone about this place because they frequent it every week. But now that there's a little more publicity, she's having a hard time securing her weekly serving of banana pudding (which was also very good)! The owners are wonderful people; Jake's wife Jamie sat and chatted with us telling us their story of how the diner began! After tasting their food, I'm glad they did it!


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