The Coffee Cup
JD says I'd like to say this we had a pleasant visit to the Coffee Cup, but nothing could be further from the truth. Three friends and I had ridden early in the morning in August from Los Angeles to the Hoover Dam and stopped for a late-morning breakfast at the Coffe Cup on our way back from the Dam. We entered from the sweltering heat and were greeted pleasantly by the young lady at the counter to whom we gave our name. She said that it would be about ten minutes and, if we would like, we could wait outside and we would hear our name called over the speaker there. However, as hot as it was, we were very much enjoying the airconditioning inside and opted to wait there. The lobby is not large and there are few seats for waiting that were taken up by other guests, so we did our best to stand to the side and were sure to stay out of the way of other guests and staff as they passed. After about 2 minutes of waiting, a man who worked there, whose job was not apparent as he seemed to pass from place to place without any purpose but to talk with patrons (manager? owner?), passed by and also said we could wait outside and would hear our party called there. Still recovering from the hot ride, we again opted to remain inside. About two minutes later, a couple of ladies entered and added their names to the waiting list. At this point, the same man stopped by and said again that we could wait outside. The ladies asked if they were supposed to wait outside (as in, is that where people are supposed to wait to be seated?) and he replied, "No, you can wait inside, we just need to get these guys outside." One of our party asked what the issue was - are people supposed to wait outside or is it acceptable to wait inside - to which this now surly man replied, "I just need you guys to go outside and wait!" Now bear in mind that we are perfectly amenable people happy to help where we can; and, had he approached us and said, "Hey guys, it's a little crowded in here, would you mind waiting outside until your table is called - I'd really appreciate it," we would have happily complied. But at this point, having received the treatment we had, we opted to just walk out and discuss our dining options. Not willing to let it go, he followed us out the door and in a rather brusque manner said, "You don't have to make an issue out of it, if you don't like it why don't you just go some other f*$&#ing place to eat!" Having been given a proper invitation to leave, that's what we did. The ladies who entered behind us opted to leave also, saying, "That wasn't very pleasant!" So - no review of the food, but I can tell you that their customer service leaves a lot to be desired. If you choose to dine here, keep an eye out for the aging, balding, surly looking guy wandering around and you'll hopefully have a better experience than we did. Vegas has plenty of good restaurants at which one can eat to go out of the way to stop here and be treated this way.